Legal

Last updated: June 2, 2026
This page contains our Privacy Policy, Terms of Use, SMS Terms, Refund Policy, and Medical Disclaimer. By using this website and submitting your information, you agree to all of them.

Privacy Policy

Ascend Coaching LLC ("Ascend," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, how long we keep it, and the rights and choices you have.

1. Information We Collect

We collect information in three ways: information you give us, information collected automatically, and information from third parties.

Information you provide:

  • Contact information: name, email address, phone number.
  • Profile information: age range, household income range, occupation, and details about your current situation, goals, and health and fitness interests that you choose to share.
  • Any other information you submit through forms, surveys, applications, bookings, or communications with us.

Information collected automatically:

  • Device and browser data, IP address, operating system, referring pages, pages viewed, links clicked, and time spent on the site.
  • Data collected through cookies, pixels, and similar technologies, including the Meta (Facebook) Pixel and other advertising and analytics tools.

Information from third parties:

  • Advertising and analytics platforms (such as Meta) may provide us with aggregated or attributed data about how you found us and how our ads perform.

2. How We Use Your Information

  • To deliver the resources, audits, and materials you request.
  • To contact you by email, phone, and text message about our programs, services, scheduling, and related offers.
  • To determine whether our programs may be a fit for you and to tailor what we send you.
  • To operate, maintain, and improve our website, marketing, and services.
  • To measure, attribute, and optimize our advertising, including through the Meta Pixel.
  • To comply with legal obligations and enforce our terms.

3. Communications and Consent

By submitting your information, you consent to be contacted by Ascend Coaching LLC by email, phone, and text message, including through automated technology, at the contact information you provide. Consent to receive marketing communications is not a condition of purchasing any product or service. Message and data rates may apply. You may opt out of marketing emails at any time using the unsubscribe link, and you may opt out of text messages at any time by replying STOP. See our SMS Terms below for details.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember your preferences, understand how the site is used, and deliver and measure advertising.

  • Essential cookies: required for the site to function.
  • Analytics cookies: help us understand site usage and improve performance.
  • Advertising cookies and pixels: including the Meta (Facebook) Pixel, used to deliver relevant ads and measure their effectiveness. These technologies may allow Meta and similar platforms to recognize your device and build advertising profiles.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the site works. Where required by law, we will request your consent before placing non-essential cookies.

5. How We Share Information

We do not sell your personal information. We share information only as follows:

  • Service providers: companies that help us run our business, such as our CRM, email and SMS providers, scheduling tools, payment processors, and advertising and analytics platforms, solely so they can perform services on our behalf.
  • Advertising platforms: such as Meta, for the purpose of delivering and measuring advertising.
  • Legal and protective reasons: when required by law, to respond to legal process, or to protect our rights, safety, or property.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

6. Data Retention

We keep personal information for as long as needed to provide our services, communicate with you, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use commercially reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and the right to opt out of certain uses. Residents of Colorado and other states with applicable privacy laws may exercise these rights by contacting us at the email below. We will not discriminate against you for exercising these rights. We may need to verify your identity before responding.

9. Children

Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

10. Third-Party Links

Our site may link to third-party websites and services. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date will reflect the revision.

12. Contact

Questions or requests regarding this Privacy Policy can be sent to: [email protected]

Terms of Use

These Terms of Use govern your access to and use of the Ascend Coaching LLC website. By using this site, you agree to these terms. If you do not agree, do not use the site.

1. Use of the Site

You may use this site for lawful purposes only. You agree not to misuse the site, attempt to gain unauthorized access, interfere with its operation, scrape or harvest data, or use it in any way that could harm Ascend Coaching LLC or others.

2. Intellectual Property

All content on this site, including text, graphics, logos, the Ascend name and mark, audits, frameworks, and materials, is the property of Ascend Coaching LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publish, or create derivative works from our content without our prior written consent.

3. Educational Purpose; No Guarantee of Results

The information, audits, and materials provided on this site are for general educational and informational purposes only. Individual results vary and depend on many factors. We do not guarantee any specific outcome. See our Earnings and Results Disclaimer and Medical Disclaimer below.

4. Third-Party Links and Services

This site may contain links to third-party websites and tools. We are not responsible for the content, policies, or practices of any third party.

5. Limitation of Liability

To the fullest extent permitted by law, Ascend Coaching LLC and its owners, employees, contractors, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss arising out of your use of this site or the materials provided through it, even if advised of the possibility of such damages.

6. Indemnification

You agree to indemnify and hold harmless Ascend Coaching LLC and its owners, employees, contractors, and agents from any claims, losses, or expenses arising out of your use of the site or your violation of these terms.

7. Governing Law and Venue

These Terms of Use are governed by the laws of the State of Colorado, without regard to its conflict of laws principles. Any dispute arising under these terms shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in Denver County, Colorado.

8. Changes

We may update these Terms of Use at any time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

9. Contact

Questions about these Terms can be sent to: [email protected]

SMS Terms

By providing your phone number and opting in, you agree to receive text messages from Ascend Coaching LLC related to your inquiry, scheduling, and our programs and offers.

  • Consent: Consent to receive text messages is not a condition of any purchase.
  • Message frequency: Message frequency varies.
  • Rates: Message and data rates may apply.
  • Opt out: Reply STOP at any time to stop receiving text messages. Reply HELP for help.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

Your mobile information will not be sold or shared with third parties for their own marketing purposes. It will only be shared with service providers that help us deliver our messaging, as described in our Privacy Policy.

Refund Policy

Free resources, including the Executive Testosterone Audit, are provided at no cost. For paid programs and services, the terms of refunds, cancellations, and payment are governed by the specific agreement you sign at the time of enrollment. Unless that agreement states otherwise, all sales are final. Please review your enrollment agreement carefully before purchasing.

Earnings and Results Disclaimer

Any results, transformations, or outcomes referenced by Ascend Coaching LLC are not typical and are not a guarantee of your results. Health, fitness, body composition, and hormone-related outcomes depend on many individual factors, including your starting point, effort, consistency, genetics, medical history, and adherence. You accept the risk that results vary from person to person and that you may not achieve the same outcomes as others.

Medical Disclaimer

Please read this disclaimer carefully before using any information provided by Ascend Coaching LLC.

1. Not Medical Advice

The content provided by Ascend Coaching LLC, including the Executive Testosterone Audit and any related materials, and any discussion of testosterone, hormones, peptides, bloodwork, supplements, nutrition, and training, is for general educational and informational purposes only. It is not medical advice and is not a substitute for professional medical care.

2. No Doctor-Patient Relationship

Using this website or our materials does not create a doctor-patient relationship. Ascend Coaching LLC is not a medical provider and does not diagnose, treat, cure, or prevent any disease or medical condition.

3. Consult a Physician

Always seek the advice of a licensed physician or qualified healthcare provider before making decisions about hormone therapy, medications, supplements, bloodwork, or starting any new exercise or nutrition program. Never disregard or delay seeking professional medical advice because of something you read or received from us.

4. Assumption of Risk

Any actions you take based on the information provided are taken at your own risk. Ascend Coaching LLC is not liable for any outcomes resulting from the use of our educational materials.

5. Individual Results Vary

Any results referenced are not typical and are not a guarantee. Your results depend on your individual circumstances, effort, and many factors outside our control.

Contact: [email protected]